Effective Date: 05/06/2025
Last Updated: 05/06/2025
At AiGency Global Ltd, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our website or interact with our services, in compliance with the UK General Data Protection Regulation (UK GDPR) and the California Consumer Privacy Act (CCPA) where applicable.
1.
Who We Are
AiGency Global Ltd is a UK-based consultancy specialising in AI recruitment and the deployment of digital workforce solutions. We provide intelligent AI employee implementations and automation strategies to help businesses scale faster, operate smarter, and stay competitive.
2.
What Information We Collect
We may collect and process the following personal data:
- Contact Details: Name, email address, phone number, company name
- Website Usage Data: IP address, browser type, device type, referring pages, time spent, and general location data
- Form Submissions: Information you provide through contact forms, lead generation forms, or chatbot interactions
- Cookies and Tracking Data: Data collected through cookies and similar technologies for analytics, performance, and marketing
3.
How We Use Your Information
We use your information to:
- Respond to enquiries, form submissions, or chatbot interactions
- Deliver tailored AI workforce recommendations and consulting services
- Analyse and improve our website’s performance and usability
- Send you relevant updates and insights (only if you opt in)
- Comply with legal and contractual obligations
4.
Legal Basis for Processing
We rely on the following legal bases to process your personal data:
- Consent – when you submit a form, interact with our chatbot, or accept cookies
- Legitimate Interest – to operate our website securely, analyse visitor activity, and improve content
- Contractual Obligation – when we provide services based on a mutual agreement
5.
How We Share Your Information
We may share your personal data with:
- Hosting and IT service providers
- CRM, email marketing, and analytics platforms
- Cookie management or compliance platforms
All third parties are bound by confidentiality and data protection agreements. We do not sell, rent, or trade your personal data to third parties.
6.
Data Retention
We retain your data only for as long as necessary:
- Contact form data: Up to 12 months
- Client data: As required by law or contract
- Analytics data: As per our cookie provider retention policies
7.
Your Rights
Under UK GDPR and CCPA (if applicable), you have the right to:
- Access and request a copy of your personal data
- Correct inaccuracies in your data
- Request deletion (“Right to be Forgotten”)
- Withdraw consent at any time
- Object to or restrict certain types of processing
- File a complaint with the UK Information Commissioner’s Office (ICO)
To exercise these rights, please contact us at:
📧 info@aigency.global
8.
Cookies
We use cookies to provide core site functionality, analyse traffic, and improve the user experience. You can manage your cookie preferences through the consent banner or your browser settings.
For more detailed information, please visit our Cookie Policy.
9.
International Transfers
Your data may be stored or processed outside the UK, including in the EU or United States. In such cases, we ensure appropriate safeguards are in place, including standard contractual clauses where necessary.
10.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch:
AiGency Global Ltd
589a–589b Finchley Road
London, NW3 7BS
United Kingdom
📧 info@aigency.global
Notice to California Residents
If you are a resident of California, you have certain rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect and how we use it
- The right to request deletion of your personal data
- The right to opt out of the sale of personal data (note: we do not sell your personal information)
To exercise any of your rights under CCPA, please email us at info@aigency.global and include “CCPA Request” in the subject line.
